Tech Help at the North Branch Library

Program Description

Event Details

Register for a private, 30-minute slot to go over some basic technology questions with a library staff member. Please bring your device as well as any passwords you may need. If you need to cancel your appointment, you can through the email confirmation or give us a call.

During appointments, we do our best to provide assistance in troubleshooting software, connecting devices to Wi-Fi, helping with browser setup, connecting to email, downloading apps, using library apps and services, accessing library databases, and digital file organization and management.  

Please be aware: There are some instances where we cannot help someone with their device. We cannot assist with:

• Fixing/Restoring/Repairing a broken or infected device, app, or email account
• Entering sensitive information for you (e.g. credit card information, social security number, online banking, etc.)
• Keyboarding, typing, or proofreading documents
• Providing medical, legal, and business advice or opinions